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NEX · VokiMediaAgent Online Sentiment
Turn every piece of public opinion data
into a driving force for business growth
VokiMediaAgent — a full-media public opinion monitoring and intelligent analysis platform. Covering 10 major social platforms and domestic & overseas full media with minute-level collection, AI multimodal analysis and red/orange/yellow three-tier alerts — a one-stop closed loop from data acquisition to insight.
400+ operations service team · 3,000+ global leading client engagements · 82%+ industry-custom sentiment model accuracy
Social platforms covered
New media pieces daily
Industry-custom sentiment accuracy
Monitoring frequency for key accounts
From full-media monitoring to a crisis management closed loop
Six core capabilities covering monitoring, alerting, tracking, analysis and insight in one place.
Full-media Monitoring
10 social platforms + 100,000+ domestic news sites + 300,000+ overseas sites — full coverage at home and abroad with no blind spots.
AI Triple Tagging
Fine-grained [subject-dimension-sentiment] recognition across thousands of semantic dimensions, 80%+ accuracy.
Red/Orange/Yellow Three-tier Alerts
Minute-level cyclic collection, 7×24 operation, multi-channel alerts via email / WeChat / SMS / enterprise IM.
Multimodal Parsing
100% OCR parsing of videos & images, full-frame OCR + ASR on Douyin, coordinated image-text analysis — "we can see the negatives inside videos too".
Analytics Dashboard
Info volume trends, media source mix, sentiment distribution and channel TOP10 at a glance; no-code monitoring plan setup.
Report & Alert Center
Auto-generated daily / weekly / monthly / special reports delivered via email, WeChat H5 and online formats.
Typical use cases
From brand reputation to overseas markets — covering typical enterprise public opinion management scenarios.
Brand Reputation Management
Grasp online public opinion dynamics in real time with multi-dimensional sentiment distribution and professional scoring, supporting reputation maintenance and SEO brand protection.
Competitor & Market Monitoring
Competitor activity capture up 300% with coverage extended to all platforms — market intelligence that drives decisions.
Crisis Warning & Response
Negative detection 92% faster, within 15 minutes; red/orange/yellow grading + dedicated monitoring + review reports for a full closed loop.
Overseas Public Opinion Monitoring
300,000+ overseas sites & publications + full HK/Macau/Taiwan coverage + multilingual analysis, supporting global brands' overseas reputation management.
AI analysis engine — from data to insight
Fine-grained sentiment analysis, industry-custom models and multi-stage cleaning ensure analysis precision.
AI Triple Tagging
Proprietary [subject-dimension-sentiment] recognition across thousands of semantic dimensions covering brand, product, service and consumer, combining large and small AI models at 80%+ accuracy.
Industry-custom Sentiment Models
Dedicated models for automotive / real estate / FMCG / 3C industries with 82%+ overall sentiment accuracy and nearly 2x negative recall.
6-stage Data Cleaning
Keyword logic filtering → proprietary denoising model → incremental clustering dedup → subject disambiguation → risk knowledge base → human review.
Multimodal Content Understanding
Video ASR transcription and full-frame OCR, image-text visual understanding, 4 AI analysis modes + 8 viral-factor detection.
Broadly applicable across industries and roles
Covering brands, PR agencies, MCNs, research institutions and global enterprises.
Brand Marketing Teams
Brand reputation monitoring, competitor analysis, negative alerts, campaign effect evaluation and SEO optimization.
PR & Advertising Agencies
Client public opinion reports, crisis management, content strategy, response advice and crisis review.
MCN Organizations
KOL selection and recommendations, content trend insights, viral breakdowns and business intelligence.
Global Enterprises
Overseas public opinion monitoring and multilingual analysis for global brand reputation management and market insight.
In an uncertain public opinion environment, give your enterprise certain insight
Fill in the form and our consultant will contact you within 1 business day to arrange a VokiMediaAgent demo and free trial.
Contact Emailcontact@vokiai.com
HeadquartersRoom 2902, Jing'an China Tower, 1701 West Beijing Rd, Jing'an District, Shanghai
Service LocationsShanghai · Wuhan · Overseas sites incl. Japan